Mine stopped turning the drum (lucky it was just an empty cleaning cycle) yesterday--error6 message, motor problem. Mine was one of the first sold, but not that many hours on it, so I'm going for the new drum motor, only $26. If you didn't keep pushing it until the error1 shows-chipboard burnt-it's a cheap fix. Otherwise, alchemist John was selling refurbished ones at a good price (chocolate.alchemy.com), not sure if he's still doing that...