I was told that the best way to clean burrs is with high-grown coffee that is taken to the first few snaps of the first crack. It is much denser and harder at this point. I know that when I made 'white lightning' espresso (I use high-grade washed robusta beans roasted to 350°), it sure sounded like it was doing a number on my Mazzer... I tried the minute rice thing a couple of times before, which visually cleaned up the burrs, but it took a couple ounces of coffee to get the all of the rice remnants out of the system, and didn't noticeably improve the grind.