Green Coffee Buying Club
Coffee Discussion boards => Hardware & Equipment => Topic started by: altoid on April 10, 2018, 12:39:23 PM
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I love my Solis Maestro burr mill, but it has begun to howl, bog down and grind poorly. I have cleaned as best I can, including with compressed air, but the problems remain (although performance has improved somewhat.) Baratza once repaired the Maestro in-house, but they seem to have quit servicing only the Maestro. So my question: Is there anyone out there who can do a professional job of servicing the Solis Maestro burr burr grinder? It's an oldie but goodie! Many thanks for your help!
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Baratza is usually very service friendly. Have you tried calling them (I know, so old school).
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Do you actually know what's wrong with it?
I'd guess the drive gears are worn out. The Encore has a different/new drive train, so if they're in fact not servicing the Maestro, it's probably that having parts made and stocking them for a smaller and smaller customer base is not smart business-wise.
Say it needs a new drivetrain, and with shipping to wherever, it costs you $70. How much confidence can one have that in a year or two the motor won't need replacing too? I like fixing things and keeping them forever just out of principle, but eventually, you'll have to put the Maestro to rest and look at (perhaps) an Encore. That's why I asked if you knew what was wrong with it...
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Thanks, Peter. I got a great reply from Baratza that agreed with your diagnosis and your prescription. I'm going for a newer unit, darn it. ;<)
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Thanks, Peter. I got a great reply from Baratza that agreed with your diagnosis and your prescription. I'm going for a newer unit, darn it. ;<)
Well, you can't say you didn't get your money worth out of the Maestro...
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I repaired my Maestro two years ago by replacing the burrs. Unfortunately, the new burrs that I received were ever so slightly different. Even with the unbeatable service from Baraza, the bottom burr is now set in the housing, never to come out, again. I cannot remove it to clean. I ended up giving it to a friend, and am using my Vario for drip and my Compak E8 for espresso. All good things must come to an end, eventually. At least you can say you tried.