Green Coffee Buying Club
Coffee Discussion boards => Hardware & Equipment => Topic started by: mitchg on April 24, 2013, 08:02:34 PM
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A few months ago, my daughter called me away from a roast and my beans in the Gene weren't on fire, but it wasn't far from it. I did my best to halt the roast, but felt that taking a chance of pulling the drum would do less damage than firefighting.
I may have been right, but the Gene gives an error when I try to turn it on. (I forget the code, but it won't start to revolve at all when I try to start a roast).
I read an australian site that said it was a fairly simple repair, but listed links to other foreign sites to get the parts.
Has anyone else had this problem? Is there a place that does this repair at a reasonable cost or a US seller of the needed part?
Thanks for all any any replies!
Mitch
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http://www.freshbeansinc.com/Store-Parts.html (http://www.freshbeansinc.com/Store-Parts.html)
I would fire it up and get the error code, email it to those guys. They were awesome to me.
But, a few months ago? :-X
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Thanks for the info.
I should have clarified, This is not my only roaster. I have one of the better Hot Top roasters. (not the $6,000 one).
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You're very welcome, and I'm glad you posted that.
The thought was freaking me out a little.
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Mitch,
if you've opened up your hottop for a deep cleaning, then the Gene should be even easier to
take apart. Hope it's a simple part swap. The one time I needed a replacement heating element,
it was sent to me at no charge eventho it was out of warranty.
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Just an update, I had my machine repaired by Batch Coffee in Plymouth, MA and was very happy with their service and pricing.