Hola Joe,
I would just get in touch with Behmor and explain to them what's going on with your machine.
I wouldn't dough if you get a call from the man himself, Joe Behmor to help you out.
There customer service is awesome.
No guess work, go to the man direct.
Michael.
Wow I can't believe that I'm quoting my own post so just for the record.
Last night I guess the planets & stars weren't lined up right over New Jersey so while I was roasting I notice something small and odd about the way the Behmor reacted. To me it wasn't that big of a deal to think about since I had no problems with finishing my lovely 13 lb Yirg/Sid blend roast that I so wanted to try out the profile that kelppaddy posted above.
But I had some
On my mind so sure thing I fired up and send out an e-mail this morning out to the Behmor customer service dept. Well what do you think happened next...about an hour later I had a guy name Joe from Tahoe calling me on my cell phone.
After a quick discussion about my odd observation last night, Joe was so helpful and quick to diagnose the situation.
Talk about a quick turn around time.
This guy is better then Satan Claus & the Easter bunny put together......IMHO, so don't be too surprise if you send out a cry for help to the Behmor Company.
& the next person on your phone could probably be Joe the man himself........
Now if I could only get that kind of service from my local Chinese take out I would be so happy.
Enjoy
Michael.